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Alipay · Free step-by-step guide

Show your payment code

Cashier scans your phone. Follow these steps in the official app using our annotated screenshots or illustrated checklists.

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What to do, step by step

  1. Open Alipay

    At the cashier, unlock your phone and open the official Alipay app.

  2. Find your payment code

    Look for “Pay”, “Pay/Collect”, or the payment code feature, depending on your app version.

  3. Let the cashier scan it

    Hold your phone toward the cashier’s scanner. Confirm any prompts Alipay shows, and check the amount.

  4. Confirm payment success

    Check that Alipay shows a successful payment or ask the cashier to confirm. If uncertain, check payment history before trying again.

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Before you begin

Apps, menus, payment eligibility, route availability and local transit rules can change. These are educational examples, not real-time transaction or timetable information. Confirm the latest instructions within the official app.

If your bank card or payment fails, contact your bank or the official app support. Avoid sharing sensitive information with any third-party guide.