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Metro · Free step-by-step guide

Buy a metro ticket at the station

Ticket machine, single journey and entry. Follow these steps in the official app using our annotated screenshots or illustrated checklists.

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What to do, step by step

  1. Find an official ticket machine or counter

    Inside the station, follow signs for Tickets / 售票 or ask staff for a single-journey ticket.

  2. Choose destination or fare

    On the machine, select the destination station, confirm the fare and ticket quantity.

  3. Pay using a supported method

    Follow the machine’s displayed payment instructions, or pay at the staffed counter. Availability varies by city and machine.

  4. Tap or insert your ticket at the gate

    Use the gate marked for the ticket type. Keep your ticket until you exit, as you may need it again.

Follow along with pictures →

Before you begin

Apps, menus, payment eligibility, route availability and local transit rules can change. These are educational examples, not real-time transaction or timetable information. Confirm the latest instructions within the official app.

If your bank card or payment fails, contact your bank or the official app support. Avoid sharing sensitive information with any third-party guide.